Billing & Insurance
We accept Medicare and a wide range of insurance plans. We do not accept any HMO plans, with the exception of Blue Cross Blue Shield.
In Network
- Aetna Commercial and Medicare Advantage
- Auto/PIP
- AvMed
- Blue Cross Blue Shield (BCBS) - including HMO and Medicare Advantage PPO plans
- Beech Street
- Cigna
- CHAMPUS (TRICARE)
- Coventry
- Health First Health Plans
- Medicare
- TRICARE for Life
- United Healthcare Commercial PPO Plans
- Workers' Compensation
Out of Network
- Great-West
- Humana
- Medicaid
- Medicare Advantage Plans (We accept PPO plans if policy has out of network benefits, but no HMO plans)
If you have any questions regarding insurance coverage or payment and billing, please contact a Vero Orthopaedics representative by emailing patientaccounts@veroortho.com (message will be responded within one business day) or by calling (772) 569-2330, option 6.
Billing Information
The professional fees in our office are carefully examined and are customary for orthopaedic surgeons in our area. We make every attempt to keep your overall medical expenses to a minimum. The cost of operating a large orthopaedic practice is significant, and this is reflected as part of our fee. Billing costs are a portion of this overhead, and in an effort to keep this cost to a minimum, it is expected that fees for office visits and X-rays will be paid at the time your service is rendered. This gives you a clear understanding of your bill and an opportunity to discuss any problems.
If you are having difficulty with your account, please do not hesitate to request a meeting with our billing department where a confidential discussion may help resolve your problem. For your convenience, payments for your office visits may be made by cash, check, or credit card.
Additional Information
For Vero Orthopaedics office visits, payment is expected on the day of your office visit. You will be furnished information and a form to use in claiming the reimbursement from your insurance company, but we will not file claims for you unless we have a prior agreement with your insurance carrier.
For surgical procedures and other services performed outside of our office, we may agree to file with your insurance company for payment to be made directly to us. This will allow you to avoid paying a large fee and having to wait to be reimbursed. You will be asked to talk with our billing department prior to your surgical procedure to make certain that we have appropriate insurance information for your account and to discuss the portion of payment for which you will be responsible. We will do whatever we can to assist you with your insurance claim.
In instances where there is an accident-related injury that may require legal action, we hold the person who has received our services responsible for the bill payment, regardless of any pending legal action. Once Vero Orthopaedics receives the bill, we will furnish any necessary information to your legal counsel.
For work-related injuries, we will need written authorization from your insurance carrier.
If you have any questions regarding work-related conditions, please contact our office at (772) 569-2330.
Vero Orthopaedics is a Medicare provider and accepts assignment for Medicare patients.
If you are at risk for osteoporosis, Medicare Part B covers bone density testing to detect bone loss at no cost to you. For more information on your Medicare coverage for bone density testing, please click here.
Please note, deductibles and co-payments are due at the time of your appointment.