Clinical Assistant

Position Overview
As a Clinical Assistant in our Orthopaedic Outpatient Clinic, you will play a crucial role in supporting the seamless operation of our facility and ensuring the delivery of high-quality patient care. You will work closely with physicians, nurses, and other healthcare professionals to assist in various clinical and administrative tasks. This position requires a compassionate and dedicated individual with excellent communication skills, attention to detail, and a commitment to providing exceptional patient experiences.

Key Responsibilities

Patient Care Support

  • Escort patients to examination rooms and assist with preparing them for consultations or treatments.
  • Obtain and record vital signs, medical histories, and other pertinent patient information accurately.
  • Help patients with ambulation and mobility, as needed.
  • Prepare and assist with medical procedures, injections, and cast/splint applications under the supervision of healthcare professionals.
  • Educate patients on post-treatment care and home instructions.

Clinic Support

  • Ensure cleanliness, organization, and readiness of examination rooms and treatment areas.
  • Restock medical supplies, instruments, and disposables as needed.
  • Assist in managing clinic schedules and appointment bookings.
  • Facilitate smooth patient flow and minimize waiting times.
  • Collaborate with the administrative team to manage medical records and documentation accurately and securely.

Equipment Maintenance

  • Assist in maintaining and sterilizing medical instruments and equipment.
  • Report any malfunctioning equipment and coordinate with appropriate personnel for repairs.

Infection Control

  • Adhere to infection control protocols to maintain a safe and sanitary environment for patients and staff.

Team Collaboration

  • Communicate effectively with physicians, nurses, and other healthcare staff to ensure seamless patient care.
  • Collaborate with other clinical assistants and support staff to maintain a cohesive and efficient team.

Continuous Improvement

  • Stay updated with industry trends and best practices in orthopaedic care.
  • Participate in training and professional development opportunities to enhance knowledge and skills.

Qualifications and Requirements

  • High school diploma or equivalent; additional certifications in medical assisting or related fields are advantageous (ATC, CMA, CNA, EMT, LPN, etc.).
  • Previous experience as a clinical assistant, medical assistant, or in a similar healthcare role is preferred.
  • Basic understanding of orthopaedic procedures, treatments, and medical terminology.
  • Proficient in medical recordkeeping and documentation.
  • Strong interpersonal and communication skills to interact effectively with patients and healthcare professionals.
  • Excellent organizational and multitasking abilities.
  • Attention to detail and commitment to accuracy.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Basic computer skills and familiarity with electronic health record (EHR) systems.

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